Depending on the service you have booked on for and the customisations, project timelines can vary. For a branding project, it usually lasts between 4-6 weeks. For a brand and web design project, it is roughly 8-12 weeks. For a design intensive, the process is condensed into a 1 week process, which is perfect for smaller businesses who don't have the time or budget to work on a larger re-brand. 

We realise that branding your business is an investment and we don’t take this lightly. Done right, branding should last you for years to come and make a true impact on your business. As everyone is different and every project is different, when you inquire we will hop on the phone to discuss your requirements and generate a custom quote and proposal. However, for an idea, our coaching calls and design intensives are designed for smaller businesses with smaller budgets and our custom projects are reserved for larger businesses with larger budgets.

Yes! All of our projects come with a payment plan of either 50% upfront and 50% upon completion, or 30% upfront, followed by 2 equal payments over the course of the project. 

Before we start any project you will be asked to pay a deposit and sign a contract. After this, we will get you to fill out a questionnaire to dive further into your business. For this part, we really just require an open mind and willingness to share your story. As we work on a really collaborative basis, we would suggest booking onto a project when you know you have some free space to be able to commit to it. 

When our clients take us on, they place a lot of trust in us that we will create the right brand for them. We are able to do so because our process is so rooted in strategy and conscious thought. We explore multiple concepts in the creation stage and allow our imagination to go wild, then we narrow down and present our strongest concept to the client that we feel reflects their brand and target audience the best. 

In order to get the most out of this, we suggest that you only invest in your brand once you have a clear idea of who you are and where you are headed. Without a clear direction, you may spend time and money on a brand that only stays relevant for a short space of time. 

We do for existing clients! If you have worked with us before, we offer retainer packages of either 10 or 20 hours per month for a set price. If this is something you're interested in, let us know! 

Leaving our clients with the confidence and knowledge to use their branding correctly is extremely important to us. We spend time creating a brand style guide that lays out all of your branding elements and the do’s and don’ts of using them in various formats. We also package up your files in both print and web format, with options for further tutorials if necessary.